Robin Back On Assignment Remember Robin from Part 1 and Part 2? She was given the assignment to evaluate an individual’s communication. In Part 2 she was People Watching at the Ferry Building Marketplace where she observed a couple having an intense argument. After the woman threw the phone down and stomped off, the guy…
Elements of Communications In the scientific paper “Body Language Classification and Communicative Context” by Jianxue Yin, the elements of communication are grouped for better understanding of how they work together and separately. They are divided into three groups, Verbal, Posture – nonverbal and body language, and Social. In my last post, we looked at verbal…
Rate Your Distraction Level We’re surrounded by distractions, especially our phones. Are you paying attention to the conversations you are having or are you distracted by your phone and social media? What are your vocal elements telling others? In communications, personal or otherwise, consider your voice. Your vocal elements can help you be engaging…
Jerry Just Wanted Things His Way Jerry discovered that Debbie, the step-mother of his girlfriend Connie, was a Life Coach. He and Connie had been having problems lately. He wanted to take their relationship to the next level – move in together. Connie wasn’t so sure. They had been seeing each other for about six…
Developing empathy and becoming an Empathic Listener is learning to act, be, and care about others, as well as, learning to control and understand our own emotions. “Mark, would you please take me to the office to get my car?” Diane asked a second time. Mark grabbed his jacket and stormed out, slamming the front…
The manner in which you stand, listen, gaze and move, tells the person you are communicating with how attentive you are, if you are being honest, and if you care or not. – Anthony Madani Talking Non-Stop Amy and Diane, from the story in Most Of Us, Don’t Know How To Listen, went to lunch…
“To be a great listener requires patience, focus, awareness, and most of all it requires us to set aside our own agenda.” – Matthew Kelly, The Culture Solution Not Listening Ted, from the motor pool at work, gave me a ride home. You, reading this story, remember my car accident from the previous stories, right?…
“Not everyone with a problem needs you to solve it. Sometimes all a person needs is to feel like they’ve been heard. Listening without judging can be more effective than injecting your opinions or trying to solve a problem that doesn’t have an easy answer.” ― Zero Dean, Lessons Learned from The Path Less Traveled Volume 1…
“Most people do not listen with the intent to understand; they listen with the intent to reply.” – Steven Covey, The 7 Habits of Highly Effective People Worst Day Possible My day was one of the worst I had ever had. It seemed like I was cursed or something. My car was sideswiped on the…
“Most people do not listen with the intent to understand; they listen with the intent to reply.” ― Stephen R. Covey, The 7 Habits of Highly Effective People: Powerful “I need you to talk to Mary for me,” Jeff said. “She’s not listening to me. I need you to explain my ADHD to her. She just doesn’t…
